If you're having difficulty placing an order, please try the following or call our Time to Fly Team on 1800 749 221. We can place the order securely over the phone for you.
If you're receiving an error message or unable to enter your payment details at the checkout, please try either of the following:
- Remove the items from your cart, clear your browsing data and cookies and refresh the page.
- Switch to another browser or device to place the order.
If you're unable to find your suburb/postcode, enter your postcode first and then select your suburb from the dropdown list.
Before re-attempting to place your order, please check your bank account and inbox to see if any funds have been deducted or if you've received a confirmation email. If so, your order has been successfully placed - our site just experienced a glitch!