My Account

You can place an online order as a guest, without having to create an online account. 

We recommend having a HOKA account as you can easily track your orders, view your order history and save an address book, allowing you to checkout faster. 

You can sign up for a HOKA online account here.

Simply login to your HOKA online account and you will be able to view your past purchases under 'Order History' on your account dashboard. 

Remember, if you placed your order as a guest and created your account afterwards, your order will not appear on the dashboard. 

Need to update your details?

1. Log into your customer account here and click into 'My Account'
2. Select 'View/Edit Profile Information' and update your account information as required

Need to reset your password?

1. Click 'Account' at the top right of the homepage and select 'Forgot password?'
2. You will be prompted to enter your email address
3. You will then receive an email with instructions on how to reset the password to your account
4. Alternatively, log into your customer account and select 'Edit Password' on your account dashboard

If you're having trouble signing into your account we recommend resetting your password. Please note that signing up to our mailing list does not automatically create an online account. 

How to reset your password

• To reset your password click here and enter your email address. You'll be sent an email with a link to reset your password. Keep an eye on your spam and junk folders as the email may end up there.
  
  
• Haven't received the email? You may not have an account with us yet - Sign up here. If your email is recognised you'll have the option to reset your password. 

Joining our mailing list gives you access to updates on new styles and campaigns, upcoming releases and competitions. 

To sign up, scroll to the bottom of the home page and enter your email address.

We're sorry to see you go!  There is an option to unsubscribe from emails at the bottom of each email sent to you. If you click this link, you will no longer receive updates from HOKA.

Please view our Terms & Conditions here. 

Please view our Privacy Policy here. 

We use cookies so that you get the best customer experience when browsing our site. 

The cookies and other identification technologies on our site have a number of purposes, including:

• Determining the popularity of content
• Delivering and measuring the effectiveness of advertising campaigns
• Analyzing site traffic and trends
• Generally understanding the online behaviors and interests of people who interact with our services 

These technologies may involve placing and using data in your browser or system’s local storage. Cookies obtained by us are kept for a maximum of 30 days before being deleted. 

No data obtained from our use of cookies or other similar technologies is shared or given to third parties.

You have the right to choose whether or not to accept or enable our use of cookies and other identification technologies.

Want more info? Check out our Privacy Policy.